Integrations · your systems stay your systems
The last thing a service business needs is another data project. Your work orders stay in your FSM, your invoices stay in your ERP, your trucks stay on your GPS platform. We take only the slice a job needs, enrich it in the field, and hand it back. In and out like a river.
01 · Getting in — pick the door you already have
Every vendor tells you the in-house system somebody wrote in 2009 is the hard part. Here it is the easy part. If your dispatch, field or ERP data lives in SQL Server or Postgres, an agent runs on your network, reads exactly the tables a job needs, and writes results straight back. No API roadmap to wait on, no vendor to ask permission from, no rip and replace.
An agent on your box, reading the slice we need. This is the deepest integration available anywhere — better than any FSM's public API, because it is your schema and you already own it.
ServiceTitan, an ESC-style dispatch system, Acumatica, whatever you run. We meet the API where it is and sync jobs, customers, sites, assets and the price book.
Azuga, Verizon and friends. Truck location comes in alongside the work, so arrival and route are part of the job record instead of a second tab.
And when nothing else fits: a CSV, a Google Sheet, or a form your office already fills in. Start with what you have on a Tuesday.
02 · While it is here
Field data is only worth having if you can compare it. Every capture is stored with its history, so this quarter's reading sits next to last quarter's automatically. The tech does not look anything up and the office does not build a spreadsheet — the drift is just there.
Superheat on this RTU, amp draw on that compressor, moisture in that room on day three. Values become series without anybody exporting anything.
Time travel is built in. See the asset, the site, or the whole customer as it stood on any date — useful the day a claim gets disputed.
The rule lives with the data, so a bad reading raises its hand while the tech is still standing there — not in a report somebody reads on Monday.
03 · Getting it out
The dashboard your operations manager keeps asking for is a connection string. Power BI, Tableau, Excel and SSMS connect to us as though we were a Microsoft SQL Server — your jobs, answers, assets and customers as ordinary tables, live.
No export step. No nightly job. No custom driver to install and no new query language for your BI person to learn. Point it at us and start building.
Your field data, live, as ordinary tables
04 · Back where it belongs
A job closes and the readings, photos, GPS, timestamps, signature and parts used are written back to the system they came from. A webhook fires the moment a milestone happens, so the next thing in your business can start — invoicing, the customer email, the escalation.
For the customer who wants paper, a proof-of-service PDF assembles itself from what was actually captured. For the national who wants their own format, that is a template.
05 · If you ever leave
You have been burned before, or you know somebody who has. So: everything is exportable, in bulk, at any time, in a format you can actually use — and the photos come with it, not as links that expire when the invoice does. Your files can live in your own storage from day one if you would rather they never sat with us at all.
Point us at your S3, Azure, SharePoint or Google Drive. The photos your techs take land in your bucket, under your retention policy.
Not a support ticket and not a professional-services engagement. The whole record, on demand.
Isolated per customer, audited on every change, with a full history trail behind every field. Ask us for the SOC 2 material and we will send it.
The whole point
That is not modesty, it is the design. Being the enrichment layer instead of the system of record is exactly what lets us adapt per customer, per site and per season without asking anybody to change how they already run.
Start free
FSM, ERP, homegrown SQL, a spreadsheet, or all four at once. Bring the messiest one.